So, how do we go about implementing such an outstanding service? Well, firstly we pay full attention to the needs of our customers by offering as many solutions as we can. We will never say no and will always endeavour to find a solution to your problem.

Senator has never had, and never will have, any automated call-centres. When you deal with Senator, you will deal with a friendly, professional and highly skilled member of our staff at every juncture. Even our electronic ordering system is overseen by a member of our sales team, weeding out potential errors before they're able to occur.

After sales support
Senator's staff continue to provide outstanding After Sales Support once a product has been installed. Any advice or further information can be gained from an internal point of contact who will be the same person through a project. There is a wealth of experience with all our staff, which are committed to providing first class customer service.

On time, every time, all the time
To guarantee our products reach in the best possible time and condition, Senator operates its very own state-of-the-art distribution network. We have our own vehicles and our own drivers, every one of whom

has experience of handling our products and are fully committed to ensuring that our products are delivered in the best possible condition.

Having placed your order our sophisticated tracking system can tell you precisely where your order is up to and when you can expect delivery. That way you can know exactly when our delivery team will call.

Because we manufacture our products on site as well as operating our own transport, Senator's carbon footprint is kept to an absolute minimum.